Global Software is dedicated to providing timely, comprehensive customer support. At Global Software successful, long-term relationships are our top priority. From concept through completion, our technologies and services are created and refined with one core objective: to provide the best turnkey solutions that deliver measurable results to your organization.
When a call for support does arise, our support technicians are available 24 hours a day, seven days a week, 365 days a year, via a toll-free number 1-877-810-8045, e-mail firstname.lastname@example.org, and online to assist with any problems you may encounter.
Live Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. Launch Remote Assistance Utility.
My Global Self-Service Portal
All Global Software customers have access to My Global, an online self-service portal. Customers can access service requests, report issues and track the status of previously reported items through to their resolution, 24 hours a day, 365 days a year. In addition, a Knowledge Base will soon be available for customers looking for answers to questions about our products. Here you will be able to quickly find the latest solutions and technical tips for using your Global Software products.